Cancellation and Refund Policy

Last updated: October 31, 2021

Thank you for shopping at Suaki.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products or services that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Suaki, Banigochha, Nayagarh, Odisha.
  • Products refer to the items like script, content management service, ebook, software, website tools, wordpress themes, plugins offered for sale on the website.
  • Service refers to the listed items which are not products and have to used for any purpose like social media page management service, seo services.
  • Orders mean a request by You to purchase Products or Service from Us.
  • Website refers to Suaki, accessible from You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 1 days after placing order without giving any reason for doing so.

The deadline to cancel a order is before completion of 1 day after palcing order. To cancel one order after 1 day you may consult by email or chat to get approved if your order is not started or not completed.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: [email protected]

By phone number: 7978305163

We will reimburse You no later than 14 days from the day on which We receive the cancellation or refund request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Products to be eligible for a return, please make sure that:

If you doesn't satisfy with Content Management System, Script, Software with in 7 days you may apply for cancelling order even after order status is complete.

The following conditions for Non Refund:

As we are selling digital services, there will be no refund after using a service. You cannot raise a refund or cancellation request after your order get started after 1 days. Mutual agreement may also let's you to cancel the order even after order in progress.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Raise a request

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: [email protected]

By phone number: 7978305163